Article ID: Q100003
The information in this article applies to:
- Direct I/O, version 4.0, 4.1, 4.2, 4.3,
4.4
SUMMARY
The uninstall command may hang during a attempt to stop the driver.
MORE INFORMATION
During uninstall the driver has to be stopped to be able to remove it. If a process is
still accessing Direct I/O the stop
operation will wait until this process has terminated. You have to stop the process
manually to continue uninstallation.
Steps to reproduce problem
- Start a 16bit application e.g. the Black Screen Saver BLACK16.SCR
- Check the Windows NT Task Manager for
existence of the process NTVDM.EXE
- Start the uninstallation of
Direct I/O
- The uninstallation will hang or fail with an error message.
- Switch to the Windows NT Task Manager and
kill the process NTVDM.EXE
- Now the uninstallation will run successfully.
